Did you know that 86% of social media users know about chat features on platforms like Facebook and Instagram? Yet, many don’t know about Twitter’s Direct Messages (DMs). This feature lets you privately talk with friends, brands, and even do business away from public eyes.

This guide will show you how to use Twitter’s DMs, from the basics to advanced tips. Whether you want to improve customer service, build professional relationships, or just have private chats, learning Twitter DMs can change the game.

You’ll learn how to send messages on desktop and mobile, manage your DM settings, and use AI tools like SmartEReply. This guide will help you use Twitter’s private messaging fully. Get ready to improve your private chats on Twitter.

What is a Twitter DM?

A Twitter Direct Message (DM) is a way to send private messages on Twitter. It lets users talk directly to each other. Unlike public tweets, DMs are only seen by the sender and the person they’re talking to. This makes it a more private way to chat.

Twitter DMs can include images, GIFs, and videos, making conversations more fun. Knowing how to use Twitter DMs is key for personal, business, or customer service chats.

Understanding the Basics of Direct Messages on Twitter

Twitter DMs let you talk one-on-one and have a limit of 10,000 characters. Businesses can use chatbots to help users and offer value right away. A study showed how Samsung used direct message buttons to talk to customers.

Using Twitter DMs for marketing can help reach more people and work with influencers. Offering something valuable in exchange for email addresses can grow your list. Then, you can send more content to those who are interested via DM.

Anyone can message a business on Twitter, opening up new ways to talk to customers. Having a special Twitter account for customer service helps keep track of what people say about your brand.

Twitter DMs are great for managing your brand’s online image. You can quickly answer customer questions and concerns. Adding prompts in tweets can lead to more private chats via DMs.

Brands can use chatbots to create unique experiences based on what users tweet. This helps give customers a personalized touch in their interactions.

Benefits of Using Twitter DMs

Twitter’s Direct Messages (DMs) are great for personal and sensitive talks. They’re perfect for private chats or helping customers. You can talk one-on-one or with groups, making teamwork easier and connecting better with your followers. Plus, sharing photos or videos in DMs makes your messages more fun and informative.

Using Twitter DMs can really boost engagement and get more people to click on your links. In fact, some campaigns saw a Click-Through Rate (CTR) of up to 71% with Twitter DMs. This shows how powerful personalized messages can be in building strong connections with your audience.

Twitter DMs are also super versatile. Brands can use them for social customer service, giving customers private chats. They’re great for getting leads by sharing interesting content for people to sign up. And, they’re perfect for sending out info about events, making messages feel more personal.

To get the most out of Twitter DMs, know the best ways to use them and what to avoid. Automated DMs can be helpful for customer service but can turn off fans if you use them too much for ads. Always aim for personal and relevant messages to keep things real and avoid being seen as spammy. Using Twitter DMs wisely can really help you connect better, build stronger relationships, and see real results.

Simplify Your Communication with SmartEReply

Managing your Twitter DMs can be easier with a tool like SmartEReply. It lets you reply quickly and efficiently across different platforms. It works on Chrome, Edge, Firefox, Brave, and Arc browsers, making sure your messages are always professional and clear. SmartEReply helps you save time and work smarter, not harder.

twitter dm Character Limit Explained

Twitter has increased the character limit for Direct Messages (DMs) to 10,000 characters per message. This is a big jump from the 280 characters allowed in regular tweets. Now, users can have longer, more detailed conversations.

This change lets users share their thoughts and information more fully. It’s great for customer service, sharing advice, and having deep talks. With up to 10,000 characters, messages can be more effective and clear.

Twitter hasn’t set a limit on how many DMs you can send per hour. But, it’s estimated to be around 20 messages per hour, based on a daily limit of 500 messages. Some users say they can send about 100 messages a day, which means 4 per hour.

Twitter’s DM limit resets every 24 hours from when you start sending messages. This lets you send messages again after a day. It helps keep the platform fair and stops misuse.

The bigger character limit for Twitter DMs means you can have more detailed and interesting chats. It’s great for customer support, sharing tips, or just talking with friends. The 10,000-character limit makes your messages clearer and more helpful.

Leveraging AI Tools for Twitter DM Management

To make your Twitter DMs better, think about using AI tools like SmartEReply. SmartEReply helps you reply quickly and efficiently on social media, messaging apps, and emails. It saves time and keeps your Twitter presence professional and consistent.

“Twitter DMs offer a valuable opportunity to connect with your audience and provide personalized support. The expanded character limit empowers you to have more meaningful conversations and build stronger relationships on the platform.”

Can You DM Someone Who Doesn’t Follow You?

Twitter’s rules on Direct Messages (DMs) have changed over time. Before, you could send DMs to anyone, but now there’s a limit. Now, you can only send DMs to people who follow you, unless they’ve set their account to accept messages from anyone. This change was made to fight spam and unwanted messages.

But, there’s a special rule for Twitter Blue subscribers. They can send DMs to people who don’t follow them. This is a perk of the Twitter Blue subscription, which gives extra features for a monthly fee.

Exploring Twitter’s DM Policies and Restrictions

Twitter’s DM policy tries to balance privacy and communication needs. Here are some important points:

• Regular Twitter users can only send DMs to accounts that follow them, unless the recipient lets anyone send them messages.
• Twitter Blue subscribers can send DMs to people who don’t follow them, giving them more freedom in messaging.
• Businesses and verified accounts often let anyone send them DMs for customer service and support.
• Private accounts might not let non-followers send them DMs, keeping their messages private.
• Twitter users can set their messaging preferences, controlling who can send them DMs and how they get them.

These rules aim to balance privacy, communication, and Twitter’s health. By understanding these guidelines, users can use Twitter’s messaging features well.

Step-by-Step Guide: How to DM on Twitter

Sending DMs on Desktop and Mobile Devices

Sending a direct message (DM) on Twitter is easy, whether on desktop or mobile. On desktop, go to the Messages tab, click “New Message,” search for the person, and type your message. On mobile, tap the envelope icon, choose “New Message,” search, and compose your message. Both ways let you have private chats and share stuff with friends on Twitter.

1. Open the Twitter website or mobile app.
2. Find the Messages icon (a conversation bubble) on the desktop or the envelope icon on the mobile app.
3. Click or tap on the “New Message” button.
4. Search for and select the recipient(s) you want to send a DM to.
5. Write your message in the text field.
6. Click or tap the “Send” button to send the DM.

Twitter’s direct messaging lets you chat privately, share photos, and even talk in groups with up to 50 people. Whether you’re on a computer or a phone, sending a DM is easy and the same. This helps you connect with your followers and friends in a more personal way.

“With SmartEReply, you can simplify your communication and boost productivity across social media, messaging platforms, and emails. Engage faster, save time, and optimize your presence on LinkedIn, Twitter, Reddit, and more.”

SmartEReply works with Chrome, Edge, Firefox, Brave, and Arc browsers. It helps with professional communication, gives instant summaries, and improves writing. It also makes things easier and more efficient.

Saving Twitter DM Videos on PC

Twitter is a place where people share videos often, especially in Direct Messages (DMs). Luckily, you can save these videos on your PC for watching later or sharing. The AI X Twitter Video Downloader makes it easy to download these videos.

The AI X Twitter Video Downloader is easy to use. Just copy the video’s link from your DM, paste it into the tool, and hit download. It shows you a preview of the video to make sure it’s the right one before downloading.

After confirming the video, the tool saves it on your device. This lets you watch the video offline. It’s great for when you want to look at a video again or share it with others without using Twitter.

Method	Steps	Devices
AI X Twitter Video Downloader	5 steps	Windows, macOS
Video Downloader Professional	5 steps	Chrome, Chromium-based browsers
VLC Media Player	12 steps	Windows, macOS, Linux
Screen Recording	6 steps	Windows, macOS, Android, iOS

Other tools like the Video Downloader Professional Chrome extension and VLC Media Player can also download Twitter DM videos. The best method depends on your device and what you prefer.

When downloading videos, always think about copyright and privacy. Make sure you have the right to save or share the content.

For businesses, Bodewell offers a great way to make, edit, and download videos for Twitter. It helps you make videos that fit your brand and goals.

Downloading DM Videos on Mobile Devices

Saving videos from Twitter Direct Messages (DMs) on your phone is easy and useful. Some Twitter apps let you save videos with a “Save Video” feature. But, this feature might not always be there.

Using In-App Features and Third-Party Tools

If your app doesn’t have a “Save Video” option, try third-party apps. These apps help you download Twitter content, like DM videos. You just copy the video’s URL and paste it into the app to save it on your phone. Some top choices for downloading Twitter DM videos on mobile are:

• Video Downloader PLUS, a Chrome extension with over a million users, allowing users to save videos from Twitter DMs as of January 2024.
• Screen recording apps like InShot Inc.’s Screen Recorder and Vidma Video Studio, which can capture the video playing in the Twitter app and save it to your device.
• Decipher Twit-DM, a computer application that can export Twitter DM conversations, including any embedded videos, as PDF files for easy access and archiving.
• Universal Video Downloader, another Chrome extension that supports various video formats, making it a versatile choice for saving Twitter DM videos.

These tools have different features to meet various needs when downloading Twitter DM videos on mobile.

Tool	Key Features	Platforms Supported
Video Downloader PLUS	– Saves videos from Twitter DMs – Supports multiple video formats	Google Chrome
InShot Screen Recorder	– Screen recording for Twitter app – Saves videos to device gallery	iOS, Android
Decipher Twit-DM	– Exports Twitter DM conversations as PDFs – Includes embedded videos and timestamps	Windows, macOS
Universal Video Downloader	– Supports various video formats – Versatile tool for downloading videos	Google Chrome

Using these tools, you can save Twitter DM videos on your phone and download Twitter DM videos on iOS and Android devices. This ensures you always have access to your important messages and videos.

Managing Twitter DM Settings

Twitter lets users manage their twitter dm settings easily. You can choose who can send you DMs, like “Everyone,” “Verified users,” or just those you follow. You can also turn on or off features like read receipts and message filtering to make your DMs better.

The twitter dm notification settings let you snooze notifications, block senders, and leave group chats. This gives you control over your private messages on Twitter. It makes your Twitter use more efficient and enjoyable.

• Manage who can send you direct messages (DMs) – “Everyone,” “Verified users,” or only those you follow
• Enable or disable read receipts and message filtering
• Snooze notifications, block senders, and leave group conversations

“Customizing your Twitter DM settings can significantly improve your platform experience, allowing you to focus on meaningful conversations and filter out unwanted noise.”

By exploring and adjusting their twitter dm preferences, users can make Twitter better for them. This helps with staying productive, keeping conversations meaningful, and controlling privacy in messaging.

New features like getting DMs only from verified users and those you follow make Twitter better. These updates help users manage their twitter dm notification settings. This way, they get a direct messaging experience that’s tailored, productive, and secure.

Engaging with Brands Through Twitter DMs

Twitter’s Direct Message (DM) feature is now a key way for brands to talk to their customers. They use DMs to answer questions, solve problems, and give personalized help. This way, brands can quickly and privately talk to their audience.

By keeping an eye on their DMs and quickly replying, brands can make stronger bonds with their customers. They show they care about making customers happy. They also get valuable feedback to make their products better.

Leveraging DMs for Customer Service and Interactions

Twitter has added new features to make DMs better for businesses. In 2016, they brought in welcome messages and quick reply buttons. These let brands start automated chats with customers.

Then in 2017, Twitter added Direct Message Cards and Direct Message Buttons. These tools help businesses talk to customers, start private chats, and get customers to take action.

Companies like Focus Features and STXfilms use Twitter DM buttons well. They promote movies, play trivia games, sell tickets, and connect with live customer service. This helps improve customer service and gets more people involved.

Other platforms like Meta and Instagram also let businesses sell directly to customers through messages. These new tools give brands more ways to connect with customers in a personal and efficient way.

“2 out of 3 people prefer Twitter for customer service over other social media platforms.”

To make the most of Twitter DMs, businesses should make their messages personal. They should talk to customers by name and offer things that match what customers like. Using AI chatbots can help make responses feel more human. Working with influencers can also boost the success of messaging campaigns by using their trust and knowledge of the audience.

By using Twitter DMs well, brands can build stronger relationships with customers. They can make their customer service better and grow their business with more personal and engaging talks.

Simplify Your Communication with SmartEReply

In today’s fast-paced social media world, keeping up with messages can feel overwhelming. Luckily, SmartEReply is here to help. It makes managing your social media easier and boosts your productivity, especially in Twitter Direct Messages (DMs).

SmartEReply uses AI to make talking on social media easier. With just one click, you can answer messages, comments, and questions fast. This saves you time and keeps your responses professional and consistent.

Boost Productivity Across Social Media and Messaging Platforms

SmartEReply does more than just help with Twitter DMs. It also works on LinkedIn, Reddit, and WhatsApp. It helps you handle customer questions, network with peers, or talk to your audience. SmartEReply’s AI makes sure your messages are always spot on, cutting down the time and effort needed.

SmartEReply is easy to use as a browser extension on Chrome, Edge, Firefox, Brave, and Arc. It fits right into your workflow, letting you manage your social media better. This way, you can focus more on making connections and getting results.

Key Features	Benefits
AI-generated responses for Twitter DMs	Boost engagement, ensure consistent communication, and save time
Automated LinkedIn post creation	Streamline content production and maintain a strong online presence
AI-powered comment management	Enhance audience interaction and improve post visibility
Personalized LinkedIn invitation generator	Expand your professional network and foster cross-cultural connections

Use SmartEReply to make your social media and messaging easier. It unlocks new levels of productivity and efficiency in how you interact online.

“SmartEReply has been a game-changer for my social media management. It’s saved me countless hours while ensuring a consistently professional and engaging tone across all my platforms.”

– John Doe, Digital Marketing Manager

Twitter DM Etiquette and Best Practices

Using Twitter Direct Messages (DMs) needs a thoughtful approach. It’s important to know about twitter dm etiquette and twitter dm best practices. Always think about the other person’s likes and what they’re okay with.

It’s key to respect if someone doesn’t want messages from people they don’t follow. Keeping a professional and polite tone is also important. Don’t send spam or messages that feel unwanted.

Knowing how to use Twitter DMs well means being careful with private info. Always answer messages quickly to keep conversations positive and helpful.

Twitter DM Etiquette Best Practices	Tips
Respect Recipient’s Preferences	Check if the recipient is open to receiving messages from non-followers.
Maintain Professional Tone	Avoid spamming or sending unsolicited messages that could be perceived as intrusive.
Protect Sensitive Information	Be cautious about sharing sensitive information in the private DM channel.
Respond Promptly	Foster positive and productive interactions by being responsive to messages received.

By following these twitter dm etiquette and twitter dm best practices, you can communicate well on Twitter. This helps you make better professional and personal connections.

For easy and effective communication on social media and messaging, try SmartEReply. It’s an AI tool that makes talking easier and helps you work better.

“Effective communication is the foundation of any successful relationship, whether personal or professional. Embrace twitter dm etiquette and twitter dm best practices to build meaningful connections and elevate your presence on the platform.”

Protecting Privacy in Twitter DMs

Keeping your twitter dm privacy safe is key. Twitter offers settings and tools to help you manage your DM privacy. You can control who messages you, see if they read your messages, and block or report troublemakers. It’s important to know how to use these features to keep your chats safe and private.

It’s important to know the limits of Twitter’s encrypted messaging. While it’s meant to boost twitter dm security, it’s not as secure as platforms like Signal or WhatsApp. Also, this feature is only for verified users, which limits its use for many people.

To keep your DMs private, be aware of Twitter’s handling of government data requests. This has gone up a lot lately. This means your private messages could be shared with authorities, making it crucial to protect your privacy.

By using these privacy steps, you can enjoy DMs safely. Keeping your twitter dm privacy and security is essential as Twitter changes and deals with digital privacy issues.

Leveraging AI Tools for Twitter DM Management

To make managing Twitter Direct Messages more efficient, users can use AI tools. These tools help with automating responses, making personalized messages, summarizing messages, and making cross-platform interactions smoother. By adding AI-driven tools to their Twitter DM workflow, users save time and keep their brand messaging consistent. This boosts their social media management skills.

SmartEReply is an AI tool that makes talking across social media, messaging apps, and emails easier. It lets users reply with just one click, making them more productive and quick to respond. It works on browsers like Chrome, Edge, Firefox, Brave, and Arc, ensuring messages are professional and consistent.

Using AI tools like Drippi AI and ATS Resume Checker helps manage Twitter DMs better. These tools automate responses and improve social media presence. They make Twitter DMs more effective for both businesses and individuals.